I have a free CA Live Pass from Optus. What happens if I've have already recently purchased a 365 Pass?

You may be entitled to a partial refund from Cricket Australia. To find out, if you can get a refund please create a support ticket with Cricket Australia here: https://support.cricket.com.au/hc/en-us/requests/new

Make sure you've got the following details handy:

Voucher number
Where you have purchased from - web, itunes/google play
Cricket ID username/email
Receipt of purchase

Please ensure that your free CA Live Pass from Optus is already added to your account before creating a ticket.



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