Occasionally when a user logs into https://www.cricket.com.au or https://www.community.cricket.com.au you might get the 'We dropped the ball' error. The 'We dropped the ball' error is generally resolved by clearing your browser cache. To do so, please follow the instructions below:
- Press the keys [Ctrl], [Shift] and [del] on your Keyboard.
- Select the period "All Time", to empty the whole browser cache.
- Confirm your settings, by clicking the button "clear now".
- Afterwards you MUST close all open browser windows.
- Then try accessing the site again.
NOTE: These steps may vary based on the type of operating system and web browser you use.