Please follow the below steps to reset the Cricket ID password:
- Go to https://live.cricket.com.au
- Select Login.
- Select "Forgot" as in the below screenshot.


- Enter your email address
- Select Reset My Password
- You will receive an email with a URL to enter a new password. Please check if you have received it in your inbox or junk/spam folder and follow the instructions in the email to reset your password. The sender will appear as 'Mail Service' mail-service@gigya-raas.com.
- After successful password reset, please use the new password to login to Cricket Australia Live app.