Step 1 - If you don't remember your password then please follow the below steps to reset the Cricket ID password:
- Go to https://live.cricket.com.au
- Select Login.
- Select "Forgot" as in the below screenshot.
- Enter your email address
- Select Reset My Password
- You will receive an email with a URL to enter a new password. Please check if you have received it in your inbox or junk/spam folder and follow the instructions in the email to reset your password. The sender will appear as 'Mail Service' mail-service@gigya-raas.com.
- After successful password reset, please use the new password to login to Cricket Australia Live app.
Step 2 - If you have previously registered your email address and have a valid Cricket ID, but when you enter your email and password, the site displays an error saying 'your account is not found' then please follow the below steps to create a new Cricket ID:
Please follow the below steps to create a new Cricket ID
- Go to live.cricket.com.au
- Select Login.
- Select "Create One" as in the below screenshot.
- Fill in the required information to register your email address in our system and set a password.
- Use the new email address and the cricket ID password to login.